AGB

Terms of Service

Last Updated: August 25, 2026

Welcome to our website.

Before accessing the website, browsing products, creating an account, placing an order, or using any related services provided by the website, please read these Terms of Service carefully.

These Terms set out the basic conditions applicable to your use of this website, purchase of products, and use of related services. By accessing or using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms, as well as other relevant policies published on the website, including the Privacy Policy, Return and Refund Policy, and Shipping Policy.

If you do not agree to these Terms, please stop using this website and its related services.

Nothing in these Terms is intended to exclude, limit, or diminish any mandatory rights that consumers have under applicable law.

1. Website Services

This website primarily provides consumers with products and related e-commerce services, including but not limited to:

  • Product display and information inquiries;
  • Online ordering and purchasing;
  • Order management;
  • Payment processing;
  • Product delivery;
  • Customer inquiries;
  • Customer service and after-sales support;
  • Return and refund services;
  • Other shopping-related services.

We may modify, update, suspend, or terminate certain functions due to website maintenance, technical upgrades, business adjustments, security requirements, or changes in laws and regulations.

Where required by applicable law, we will take reasonable measures to provide users with relevant notices.

2. User Eligibility and Accounts

When using this website or placing an order, you must ensure that you have the legal capacity required under applicable law to enter into the relevant transaction.

If you register an account, place an order, or provide information to us, you must ensure that the information provided is true, accurate, complete, and up to date.

You are responsible for:

  • Safeguarding your account login information;
  • Preventing unauthorized use of your account;
  • Promptly updating your account information when it changes;
  • Contacting us promptly if you discover unauthorized account activity;
  • Not impersonating another person or providing false information.

If we have reasonable grounds to believe that an account involves fraud, unlawful activity, security risks, or a serious violation of these Terms, we may, to the extent permitted by applicable law, restrict, suspend, or terminate the relevant account or services.

3. Product Information

We will make reasonable efforts to ensure that product information on the website is accurate, clear, and kept up to date, including:

  • Product names;
  • Product images;
  • Product descriptions;
  • Product functions;
  • Technical specifications;
  • Stock availability;
  • Product prices;
  • Delivery-related information.

Due to differences in devices, screens, and browser settings, product images may differ reasonably from the actual products in terms of color and visual appearance.

If we discover obvious technical errors, pricing errors, inventory errors, or other material information errors on the website, we may correct the relevant information to the extent permitted by applicable law.

If an error has affected an order that has already been placed, we will handle the matter in accordance with applicable law and the actual circumstances of the order and, where necessary, provide the consumer with relevant notice.

4. Orders and Formation of Contract

When you submit an order through the website, the relevant order information will be sent to us for processing.

Submitting an order does not necessarily mean that we have accepted the order or that a consumer contract has been formally formed between the parties.

To the extent permitted by applicable law, we may need to complete:

  • Confirmation of order information;
  • Confirmation of product availability;
  • Confirmation of payment status;
  • Confirmation of delivery information;
  • Necessary security and risk checks.

We may be unable to accept or complete an order in the following circumstances:

  • The product is out of stock;
  • Payment is unsuccessful;
  • The delivery address cannot be serviced effectively;
  • The order contains obvious information errors;
  • There are reasonable concerns regarding fraud or security risks;
  • Laws or regulations prevent us from completing the transaction;
  • Other reasonable and lawful reasons related to order processing.

If an order that has already been paid for is lawfully cancelled, we will refund the amount due in accordance with applicable law.

The time at which a consumer contract is formally formed shall be determined in accordance with applicable law and the order confirmation or other relevant information sent to the consumer by us.

5. Prices and Payment

Product prices and any applicable additional fees will be displayed to consumers during the website checkout process.

When submitting an order, consumers should rely on the final order amount displayed on the checkout page.

Depending on the circumstances, this website may provide one or more of the following payment methods:

  • Visa;
  • Mastercard;
  • PayPal;
  • Cash on Delivery (where applicable);
  • Other payment methods displayed on the website checkout page.

The payment methods actually available will be those displayed on the checkout page when the order is submitted.

Certain payments may be processed by third-party payment service providers. Unless required by law or necessary for the provision of the service, we generally do not store complete bank card or credit card information.

Relevant payment information may be processed by third-party payment institutions in accordance with their own privacy policies and applicable security standards.

Where applicable law requires us to provide information about taxes, delivery charges, or other additional fees before purchase, we will provide such information to consumers during the checkout process.

6. Delivery

We will arrange product delivery based on the order information and actual circumstances.

Estimated delivery times may be affected by order processing time, delivery destination, logistics providers, and other practical factors.

Unless the website or order information expressly states otherwise, delivery times displayed on the website are generally estimates and do not constitute an absolute guaranteed delivery deadline.

Delivery may be affected by factors including:

  • Public holidays;
  • Severe weather;
  • Logistics delays;
  • Customs processing;
  • Causes attributable to delivery service providers;
  • Force majeure events;
  • Other circumstances beyond our reasonable control.

If a delivery issue occurs, we will provide reasonable assistance based on the actual circumstances.

For specific delivery areas, times, and other delivery matters, please refer to the website's Shipping Policy.

7. Returns, Refunds, and Exchanges

Consumers' return, refund, and statutory right of withdrawal are governed by the Return and Refund Policy and applicable law.

For consumers in the European Union and other jurisdictions protected by applicable consumer protection laws, their legally protected rights, including:

  • Statutory right of withdrawal;
  • Statutory product quality guarantees;
  • Refund rights;
  • Other mandatory consumer rights;

will not be improperly restricted by these Terms or any other website policy.

For information regarding returns, refunds, and after-sales procedures, please refer to the website's:

Return and Refund Policy

If these Terms conflict with mandatory rights granted to consumers under applicable law, the applicable law shall prevail.

8. Product Quality and Statutory Guarantees

We are responsible for the products we sell to the extent required by applicable law.

If a product is defective, does not conform to the contract, or does not meet applicable quality requirements, consumers may be entitled to appropriate remedies under applicable law.

Depending on the circumstances and applicable law, remedies may include:

  • Product repair;
  • Product replacement;
  • Price reduction;
  • Refund;
  • Other remedies available under applicable law.

Certain products may also be covered by a manufacturer's warranty or other commercial warranty.

If an additional warranty is provided on the product page or in relevant warranty documentation, its specific duration, scope, and conditions will be governed by the applicable information.

Any commercial warranty does not restrict consumers' statutory consumer rights.

9. User Conduct

When using this website, you must not engage in activities that violate laws and regulations, interfere with the normal operation of the website, or infringe the legitimate rights and interests of others, including but not limited to:

  • Providing false, fraudulent, or misleading information;
  • Impersonating another person;
  • Interfering with the normal operation of the website or servers;
  • Uploading viruses, malware, or other harmful code;
  • Accessing servers, databases, or other systems without authorization;
  • Engaging in fraud, money laundering, or other unlawful activities;
  • Infringing the intellectual property rights of others;
  • Violating the privacy or other legitimate rights and interests of others;
  • Copying, scraping, reproducing, or commercially using website content without authorization;
  • Attempting to bypass website security measures;
  • Using the website in a manner that may damage the website, systems, or other users.

If we identify such conduct, we may take measures permitted by applicable law, including restricting accounts, cancelling orders, restricting website access, or taking other lawful actions.

10. Intellectual Property

Unless expressly stated otherwise, the content and related intellectual property rights on this website are protected by applicable law, including but not limited to:

  • Trademarks;
  • Logos;
  • Product images;
  • Product descriptions;
  • Page designs;
  • Text content;
  • Graphics;
  • Software;
  • Website code;
  • Page structure;
  • Other website materials.

Without prior written permission from the relevant rights holder, no person may copy, modify, distribute, publicly display, sell, or otherwise use protected content in any unauthorized manner.

These Terms do not affect consumers' lawful rights of fair or reasonable use or other statutory rights.

11. Third-Party Services

To provide website functionality and complete relevant orders, we may use third-party service providers, such as:

  • Payment services;
  • Logistics and delivery services;
  • Website hosting services;
  • Cloud services;
  • Data analytics services;
  • Website security services;
  • Customer service tools;
  • Advertising and marketing services.

Third-party service providers may process relevant information in accordance with their own terms of service and privacy policies.

For information about the collection, use, retention, and protection of personal information, please refer to the website's Privacy Policy.

12. Website Availability

We will make reasonable efforts to keep the website and related services operating normally, but we cannot guarantee that the website will always be free from:

  • System maintenance;
  • Technical failures;
  • Network interruptions;
  • Server failures;
  • Software errors;
  • Security incidents;
  • Interruptions to third-party services.

If the website is temporarily inaccessible or certain functions are unavailable, we will take reasonable measures to restore the relevant services.

13. Limitation of Liability

To the extent permitted by applicable law, we may not be responsible for service interruptions, delivery delays, or other unavoidable impacts caused by events beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;
  • Extreme weather;
  • War or social unrest;
  • Government actions;
  • Large-scale network failures;
  • Third-party service interruptions;
  • Other events that could not reasonably have been foreseen or controlled.

However, these Terms are not intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

In particular, nothing in these Terms limits consumers' statutory consumer protection rights, product quality guarantees, or other mandatory rights.

14. Privacy Protection

We value the protection of personal information belonging to consumers and website users.

For information about how we collect, use, retain, share, and protect personal information, as well as Cookies and other data processing activities, please refer to the website's:

Privacy Policy

The Privacy Policy forms an important part of these Terms of Service.

15. Updates to These Terms of Service

We may modify these Terms of Service due to changes in laws and regulations, business adjustments, website functionality updates, technological changes, or security requirements.

The updated version will be published on this website and will indicate the latest update date.

For changes that may materially affect consumer rights, we will provide relevant notice through reasonable means to the extent required by applicable law.

Unless otherwise required by applicable law, updates to these Terms will not affect rights that consumers have already legally acquired before the modification.

We recommend that you review this page regularly to stay informed about the latest version of these Terms of Service.

16. Governing Law and Dispute Resolution

These Terms shall be interpreted in accordance with applicable law.

For consumer transactions, any agreement concerning applicable law or jurisdiction shall not deprive consumers of mandatory consumer protection rights granted under applicable law.

If a dispute arises concerning an order or service, we recommend that consumers first contact us through the customer service email so that the parties may attempt to resolve the matter amicably.

If the dispute cannot be resolved through negotiation, consumers may seek resolution through a court with appropriate jurisdiction or another lawful dispute resolution body in accordance with applicable law.

If any provision of these Terms is determined to be invalid or unenforceable, the validity and enforceability of the remaining provisions will not be affected.

17. Contact Us

If you have any questions regarding these Terms of Service, orders, payments, delivery, returns, refunds, or website services, please contact us through the following:

Customer Support

📧 jarmanbagaala795@gmail.com

To help us identify and address your inquiry more quickly, please provide your order number and relevant information regarding your inquiry whenever possible.

We will review and respond to your inquiry in a timely manner based on the specific circumstances.

Thank you for visiting and using our website.